7-Day Return & Exchange Policy

Last Updated: October 05, 2026

At Niche Club, we want you to love your purchase and have a great shopping experience. If you are not completely satisfied with your order, we’re here to help.

Please review the following Return & Exchange Policy before initiating a return or exchange.

1. Return & Exchange Window

You have 7 days from the date your order is delivered to contact us and initiate a return or exchange.

Requests submitted after the 7-day return period may not be accepted.

2. Return & Exchange Eligibility

To be eligible for a return or exchange, the item must meet all of the following requirements:

  • The item must be unused and unworn.
  • The item must be returned in its original packaging, where applicable.
  • All original tags must be attached.
  • You must provide proof of purchase, such as your receipt or order confirmation.
  • The item must be in its original condition and suitable for resale.

We may refuse a return or exchange if the item shows:

  • Signs of wear or use
  • Damage
  • Unusual odors
  • Missing or removed tags
  • Alteration or modification
  • Any other condition indicating that the item has been used or is not in its original condition

3. Non-Returnable Items

Certain products are not eligible for return or exchange, including:

  • Final sale items
  • Gift cards
  • Personalized or customized items

If you are unsure whether a specific item is eligible for return or exchange, please contact us before sending the item back.

4. How to Initiate a Return or Exchange

To request a return or exchange, please follow these steps:

Step 1: Contact Us

Email contact@nicheclub.us within 7 days of receiving your order.

Please include:

  • Your full name
  • Order number
  • Item(s) you wish to return or exchange
  • Reason for the return or exchange

Step 2: Receive Return Instructions

Our customer service team will review your request and respond with the appropriate return instructions.

If a return shipping label is applicable, we will provide the necessary instructions and/or label.

Please do not send an item back without first contacting us and receiving return instructions.

Step 3: Ship the Item

Package the item securely and send it according to the return instructions provided by our customer service team.

Items that do not meet our return requirements may be rejected and returned to the customer.

5. Return Inspection

Once we receive your returned item, we will inspect it to determine whether it meets the eligibility requirements outlined in this policy.

Approval of a return is subject to the item being received in its original, unused, and acceptable condition.

6. Refunds

Once your return has been received and approved, we will process your refund within 7 business days.

Refunds will be issued to the original payment method used for the purchase.

Please note:

  • Original shipping charges are non-refundable.
  • The time it takes for the refunded amount to appear in your account may vary depending on your payment provider or financial institution.
  • If a returned item does not meet our eligibility requirements, the refund may be denied.

7. Exchanges

If you would like to exchange an eligible item, please contact us within 7 days of delivery.

An exchange will be processed after:

  1. We receive the original item.
  2. We inspect and approve the returned item.
  3. The requested replacement item is confirmed to be available.

Exchanges are subject to product availability.

If the requested replacement is unavailable, we may contact you to discuss available options.

8. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at contact@nicheclub.us.

Please include your order number and, where appropriate, photographs showing the issue so that our customer service team can assist you.

9. Return Shipping

Return shipping instructions will be provided after your return or exchange request has been reviewed.

If a return shipping label is provided, please use the label and instructions supplied by Niche Club.

Shipping charges associated with the original order are non-refundable.

10. Policy Changes

Niche Club reserves the right to update or modify this Return & Exchange Policy at any time.

Any changes will be posted on this page with an updated Last Updated date.

11. Need Assistance?

Our customer service team is here to help with questions about returns and exchanges.

Email: contact@nicheclub.us
Phone: (934) 799-1588

Niche Club
We appreciate your business and thank you for shopping with us.